Retain is white-labeled digital debt collection software powered by machine learning that helps businesses reduce losses and OpEx costs by optimizing customer communications and improving repayment rates.
Retain uses advanced artificial intelligence (AI) technology to help you automate digital customer outreach with the right time, message and channel — resulting in happier customers and better repayment results. We focus on delivering your organization’s digital debt collection messages compliantly so that they actually get seen by your customers.
Retain software powered by patented AI technology that’s informed by engagement data from millions of customers and debt collection best practices. Retain’s machine learning engine assesses a multitude of customer interaction variables, from your message content all the way through engagement data, and provides dynamic performance improvements to your operations — no fine-tuning necessary.
Retain’s digital debt collection software can be used for any volume of accounts without the need for extra headcount for customer outreach. Reduce the number of accounts per agent and strategically focus FTE time where it matters most. Our pricing plans are based on the number of customers you’re managing, never on how much you’re collecting – so as your programs improve, your costs don’t fluctuate.
Retain’s data-driven digital communications strategy improves cure rates by customizing each customer journey with messaging through preferred digital channels and a streamlined payment process.
Talk to us to find out how you can spend less to collect more with Retain.