Retain is built to handle your business’s scale and complexity while optimizing personalized communications to elevate repayments and drive significant ROI.
Explore Your PotentialAutomate and digitalize communications and engagement efficiently across portfolios to optimize collections and elevate profitability.
Collect more in the first 30-60 days of ownership*
Debt Buyers SolutionReplace traditional outreach with high-performance, multi-channel engagement that improves both recovery rates and the customer experience.
24% reduction of card servicers' roll rates when using Retain*
Card Servicers SolutionBalance recovery performance with member experience using white-label debt collection software that automates and personalizes member communications and engagement.
30% increase in repayment rates for Credit Unions using Retain*
Credit Unions SolutionAchieve consistent penetration of account inventories with optimized personal collection communications that are attuned to the uniqueness of every portfolio and account holder.
“Using Retain helped us optimize our communication channels by meeting account holders where they are.” Collection Agency Client*
Collection Agencies SolutionScale collections with automated communications supported by advanced configurable compliance controls to deliver the account holder experience you desire.
6:1 ROI for collection law firms using Retain*
Law Firms SolutionCollect from a large number of customers with a white-label digital engagement platform built on machine learning to optimize communication without the overhead.
40% reduction in servicing cost for unsecured debt lenders using Retain*
Non-Bank Lenders Solution| Retain Debt Collection Software vs. Traditional Outsourcing | ||
|---|---|---|
| Feature Comparison | Retain Debt Collection Software | Traditional Outsourcing / 3rd Party |
| Digital-First vs. Call Center | Lower cost, higher customer engagement | ✕ |
| In-House Management vs. Outsourced | Higher revenue, more control | ✕ |
| Self-Optimizing AI vs. Manual Segmentation | Continuously learns, improves repayment | ✕ |
| Scalable SaaS vs. Per-Account Agencies | Predictable pricing, no headcount scaling | ✕ |
Customize your messaging to match state-level legal requirements
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PCI DSS Web Compliant and ISO 27001 certified