Compliance-First Digital Debt Collections

Retain’s white-label debt collection software offers advanced built-in controls and features to enhance your in-house compliance approach.

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Retain’s Compliance Engine

Built by Compliance Experts

Retain is developed with guidance from TrueML’s experienced legal team to help you adapt to the latest regulatory guidelines. The software includes deliverability checks and guardrails for email and SMS based on debt collection best practices, customizable for your business.

Contact Information Validation

Retain’s proactive scrubbing of contact information validates mobile phone number status, ownership, and email authenticity to improve deliverability while reducing business risk.

Opt-Outs and Preferences Management

Retain’s consent and preference framework automates and documents opt-outs at account and channel levels with keyword recognition and fully branded unsubscribe pages to reduce risk exposure and streamline internal operations.

On-Brand Content and Disclosure Governance

Content approval workflows, electronic validation notices, and dynamic compliance-aware disclosure delivery helps support your compliance strategy.

Robust Tracking and Audit Support

Retain automates the logging of communications to streamline audits and help you pinpoint what delivers repayment performance.

Data and Process Protection

Retain’s client-facing web applications are secured via industry-standard protocols (e.g., SSL certificates, SFTP, and API) with robust logging to streamline audits.

Deploy Your Compliance Standards

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