Retain’s white-label digital debt collection software makes it easy to deploy compliant, on-brand, omni-channel digital communications to recover more from each individual customer or account holder.
Retain debt collection software is powered by Heartbeat, a patented artificial intelligence engine that transforms customer outreach from static into a dynamic, intelligent strategy that is fully branded and reliably delivered to your customers.
Retain’s proactive scrubbing of contact information validates mobile phone number status, ownership, and email authenticity to improve deliverability while reducing business risk.
Domain reputation management from a dedicated team and contact validation maximizes email delivery to inboxes, not spam folders, and texts and ringless voicemail reach customer or account phones.
Email, text, and ringless voicemails optimize your message delivery to improve repayment performance by aligning with customer and account holder preferences.
Digital communications provide a direct magic link to payment and account portals, eliminating steps that add friction for a convenient and efficient payment experience for your customers.
Dynamic selection of the most efficient message, channel, and time maximizes the performance of every customer or account-holder interaction touchpoint for lower cost and higher repayment.
Retain delivers an experience backed by best-in-class compliance with traceable, secure digital communications that include opt-out functionality and robust tracking.
