Law Firm Collects $100,000 in Found Money in 30-Day Campaign

Learn how a full-service collection law firm used Retain to engage dormant accounts and cost-effectively recover debts.

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Overview

This case study looks at how an industry-leading collection law firm used Retain to engage customers in debt collection. Working on a portfolio of dormant accounts, a 30-day campaign using only email communications resulted in $100,000 in found money and offered an ROI of 6:1.

One 30-day email campaign generated more than $100,000 in recovered payments from dormant accounts.

What You'll Learn

In this case study, you’ll learn how this law firm:

- Increased recoveries by generating more than $100,000 from dormant accounts using a single digital outreach campaign.
- Leveraged compliant email communications to engage accounts that had been inactive for over a year.
- Improved deliverability while meeting the firm’s unique legal and disclosure requirements.
- Achieved a 6:1 ROI with a scalable, digital-first collections strategy.

Download the complete case study to discover how using automated digital channels for customer engagement in debt collection can help law firms successfully recover more at scale without increasing costs.

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