Demystifying Opt-Outs: Compliantly Managing Opt-Outs, Revocation of Consent and Preferences when Communicating with Consumers in Debt
Collections strategies need to have a deep understanding of opt outs. Learn about the requirements for different channels here.
Understanding Domain Reputation and Why It Matters for Your Digital Debt Collection Communications
Domain reputation is crucial for digital collection strategies. Discover how it affects your message’s ability to get delivered.
Must-Know Buzzwords for Businesses Exploring Artificial Intelligence
AI continues to evolve everyday. Get up to speed on all the latest buzzwords and definitions being used in the AI industry.
SaaS Solutions for Credit Unions in 2025: Solving Collection Challenges from Increased Delinquencies with Machine Learning
Learn about SaaS solutions for credit unions that can help overcome collection challenges in 2025.
Retain’s Information Security Management System is ISO 27001 Certified
Data security in today’s world is important. That’s why Retain’s information security management system is ISO 27001 certified.
Tax Season Engagement Tips for Debt Collection
Is your collection strategy ready to make the most of tax season? Learn how your business can engage consumers who are ready to repay.
Reduce Costs While Collecting More With Retain’s Digital-First, Multi-channel Strategies
Gain helpful insight into how consumers prefer to be contacts and why honoring trends is a win-win for both your customers and business.
Help Delinquent Customers Prioritize Repayments Post-Holidays
As consumers carry over debt to through the new year, the right engagement strategy can lead to more repayments. Learn more today.
Managing Delivery and Deliverability in Digital Debt Collection
What is email deliverability? And what role does it play in debt collection email communications? Find the answers in this blog!
How Law Firms Can Optimize 2025 Operations Budget with Retain’s Digital Communication Platform
Get an inside look into how Retain by TrueML Products can help law firms optimize their operations budgets.
Integrating Your Phone-Based Operations with Retain’s Digital Outreach for Optimal Engagement
Every consumer prefers to have a customized experience. Read how Retain can help balance out your collections strategy.
4 Ways to Optimize Your Operations Budget in 2025 with Retain’s Digital Delivery SaaS Solutions
Learn about the benefits your business can expect when your digital communications are automated by Retain.
Client Success Story: Top 10 Bank Sees 1000 BP Roll Rate Improvement Using Retain for Delinquency Communications
See how Retain helped a top 10 bank improve their delinquency communications while lowering operations cost.
Law Firms Reduce Cost to Collect, Increase Liquidation and Engagement with Retain
Discover why more law firms are choosing to go with digital communications for debt collection over more traditional channels.
Client Success Story: Improved Repayments by Adding SMS Channel to Digital Communications for Delinquent Customers
Read about how Retain implemented SMS text in an online bank’s collection strategy to boost engagement and repayments.
AI in Action: Machine Learning in Debt Collection
In today’s digital age, consumers expect personalized experiences. See why debt collection machine learning solutions are key to meeting that expectation.