Subprime Lender Sees Better Consumer Engagement Rates and Repayment Rates Using Retain
Retain partnered with a subprime lender to leverage digital communication channels to improve engagement rates and repayments.
Demystifying Consent: How to Compliantly Send Digital Debt Collection Communications
It’s not easy sending text messages and emails for debt collection. Learn about all the rules that your business has to follow right here.
The MailBox Rule Applies to Emails
See how your business can send debt collection emails to consumers while honoring compliance guidelines.
From Summer Vacations to Back-to-School, Consumer Debt is Rolling Over—Catch Customers Before Deeper Delinquency
As consumers face lingering debt, effective communication from businesses is key. Learn how to talk to delinquent customers today.
Avoid the Forever Stamp Cost Bump and Engage Delinquent Accounts Better Digitally
The cost of the Forever Stamp has increased, driving up the price of sending MVNs. Learn how to navigate this challenge.
Digital Customer Engagement Operations: Pros and Cons of Building vs Buying
Explore the pros and cons of building customer engagement programs versus working with a partner like Retain.
Frequently Asked Questions: Switching from Initial Demand Letters to Electronic Validation Notices
The process of switching to EVNs often comes with questions. Find answers for your business by exploring this FAQ from Retain.
Neobank Reduces Cost, Improves Performance: Retain’s Digital-First Approach Beats Call-and-Collect
Retain’s digital-first collection strategy helped a Neobank improve repayment performance for past-due customers.
Why Switch from Initial Demand Letters to Digital Model Validation Notices
Learn why your business should consider switching from IDLs to EVNs and how it improves the collection process.
Engage Customers Better in their Preferred Language with Retain
Retain helps optimize your digital communication strategy by having the capability to send communications in multiple languages.
Credit Unions Face Challenges—and Opportunities—Engaging Past-Due Members
Credit unions face unique challenges when trying to engage with past-due customers. Learn Retain can help credit union navigate these issues.
What Can Today’s Economic Conditions Tell Us About the Outlook for 2024?
How is the economic climate influencing consumer trends in 2024? Get insight from Ohad Samet, CEO and Founder of TrueML.
Financial Wellness Month: How to Support Your Customers’ Financial Wellness Year-Round
January is National Financial Wellness Month and has a big impact on the collections industry. Learn more about this important holiday.
Cut Through the Communication Clutter This Holiday Season
Your collections communications have a harder time breaking through on the holidays. See how your business can improve their engagement.
Retain Delivers Powerful Digital-First Engagement Enabling
Retain is a white-label SaaS tool that automates digital communications. Learn more about the platform today.